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Reserve Bank of India Customer Service Department, Central Office, 1st Floor, Amar Building, Sir P.M.Road, Fort, Mumbai - 400 001 on or before July 15, 2010 The envelope containing the suggestions may please be super-scribed "Suggestion - Customer Service … Employees— ISBN 0-8144-7290-7 1. Customer Service Essentials. It also discusses certain skills of customer service like “eye contact” and “mood assessment” that will assist in providing the best possible service. 5. train your employees how to … customer service 1. a customer in need is a customer indeed. 3. Customer Service Basics. This powerpoint lists the benefits that quality customer service has on a company or organization, and provides numerous techniques to use that will result in exceptional customer service. Being a Customer-oriented Professional You may also be interested in the following related documents (sold separately): Deliver Service Excellence. 2. Includes index. 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